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Pre Purchase Questions

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Considerations prior to purchase
System Administrator 25 Apr 2019

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What different styles of coping are there?
System Administrator 12 Apr 2019

Our coping stones may be used for a variety of different purposes such as: Swimming pool edges On the top of a wall As a top for an existing set of steps...

What is a 'Project Pack'?
System Administrator 12 Apr 2019

With our range of paving, we offer many ranges in a mixed project pack, but what is a project pack? Project packs are specially created packs of paving that come in a pre-defined set of sizes allowing the paving to ...

How is your natural stone produced?
System Administrator 12 Apr 2019

Our natural stone hardscaping ranges are specifically destined for beautiful homes and gardens and follow stringent quality procedures to ensure you receive the best materials for your project. You can be reassured that the process from quarry to your door is carefully managed by our leading bran......

Are all products on your website currently available?
System Administrator 2 Apr 2019

The majority of products will be available when you order, however from time to time, some very popular products may have longer than usual waiting times. We will let you know if this is the case and offer you alternative products if you do not want to wait. Alternatively you are welcome to cance......

What should I expect with natural stone paving?
System Administrator 2 Apr 2019

With natural stone, there is always the chance that the color variations between slabs will be greater, especially with sandstone paving. Similarly, natural stone often contains brown markings caused by iron oxidisation, however this is usually a temporary phenomenon and will gradually weather do......

Can I use regular paving slabs on a driveway?
System Administrator 2 Apr 2019

Driveway paving is usually a minimum of 2" thick and is often formed of smaller block paving as this has a smaller surface area and is less likely to crack under vehicle weight if laid properly. Our De Terra range is the best option for your driveway project and will compliment our matching pavin......

Can I get samples?
System Administrator 2 Apr 2019

Yes - we can provide samples with most products - please contact us for details. Please note however, that samples are usually either a small paving slab or a section of a slab measuring approximately 4"x4" which will provide an indication of color and texture only (not necessarily thickness), wh......

Do you only offer full packs of paving?
System Administrator 2 Apr 2019

All our products are currently only available as full packs, however contact us for any specific enquiries and we will do our best to assist you....

Some natural stone seems quite thin, is it suitable for use in my state?
System Administrator 2 Apr 2019

As all our products are produced by Natural Paving USA Inc. - a major industry leader, they go through stringent quality control procedures including tests against temperature extremes. It is quite normal for calibrated/ gauged and sawn natural stone products to range from 3/4" thickness upwards ......